Placeholder for the owner to replace. This is not a finished legal agreement. Have counsel review it before relying on it, and confirm the name “Recoverly” does not conflict with Recurly or another existing mark.

Terms of Service

Last updated: 15 November 2026. Working draft.

What Recoverly does

Recoverly retries failed subscription payments and sends payment reminders for merchants who connect Stripe Billing, Recharge, or WooCommerce Subscriptions. By creating an account you agree to these terms.

Plans and fees

Starter is $0 per month plus 15% of recovered revenue. Scale is $499 per month plus 5% of recovered revenue. A recovery is fee-bearing only when the payment succeeds within 30 days after Recoverly retried it, messaged the customer, or the customer opened our update link. Fees are invoiced on our Stripe account in the first days of the following month. Amounts under $0.50 are carried forward.

Your customers

You are responsible for your customers and for having permission to email them about their subscription. SMS is off unless you confirm, in Settings, that your customers agreed to receive account-related texts. You can disconnect a billing platform at any time.

Acceptable use

Don't use Recoverly to contact people who didn't buy from you, to send marketing unrelated to a failed payment, or to interfere with the service. We may pause an account that is past due or that we believe is being abused.

Availability

The service is provided as available. We keep backups of our database, but you should keep your own records of subscriptions in Stripe, Recharge, or WooCommerce.